Last updated 2026

Privacy & cookies.

Short version: we don’t track you, we don’t advertise to you, and we don’t sell or share your details with anyone. What we keep, we keep because the site needs it or because you asked us to make something.

What we store on your device

The site uses your browser’s local storage. No advertising or analytics cookies of any kind.

Essential — your basket, whether you’re signed in, and an admin session if you’re on our team. Without these the site can’t work.
Preferences — your language, theme and accent colour, so the site looks the same next time. Choose “Essential only” in the cookie notice and these are never written.

You can clear all of it at any time through your browser’s settings, or by choosing “Essential only”.

The iPhone app keeps your sign-in in the iPhone’s Keychain (behind Face ID if you turn that on) and your appearance choice on the phone. If you allow notifications, the phone’s notification token is stored with your account so we can tell you when an order moves.

What we collect when you order

To quote and make something we need your name, a way to reach you (email, phone or WhatsApp), and a delivery address if we’re posting it. If you upload a 3D file we keep it while we work on your order.

We use these details only to do the job you asked for. We don’t add you to a mailing list unless you tick the box.

Who else sees it

A few services do parts of the work for us. Each gets only what its part needs, and none may use it for anything else:

Supabase stores orders, enquiries, accounts and uploaded files, and Vercel runs the website and the app’s server.
SumUp takes card and Apple Pay payments — we never see or store your card details. In the studio, SumUp’s Tap to Pay uses the staff iPhone’s location, as card rules require.
OpenAI helps price a print and its delivery. It receives the model’s measurements and the destination town and country — never your name, email, street or the file itself — and does not keep them.
WaveSpeed AI turns a photo into a 3D model when you use Photo to 3D. The photo is sent only after you agree to it, and is used only to make your model.
Resend delivers the copy of a form you send us to the studio’s inbox, and Apple delivers order updates to your iPhone if you allow notifications.
Delivery companies get the address needed to bring you your parcel.

Nobody else, and we never sell your details.

We don’t use Google Analytics, advertising pixels, or social media trackers.

How long we keep it

Order records are kept while we may need them for warranty, reprints or accounting. Uploaded files are deleted once an order is finished, unless you ask us to keep them for a repeat run.

Your rights

Under GDPR you can ask us what we hold about you, ask us to correct it, or ask us to delete it. Message us and we’ll do it — no forms, no fuss. In the app you can delete your account yourself at any time: Account → Delete account removes it, your picture and your saved sign-in straight away.

Reaching us